Privacy Policy

1. Introduction

Santorini Best Experience ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services located in Akrotiri, Santorini, Greece.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number
• Booking Information: Pickup/drop-off locations, date and time, number of passengers, special requests
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use your personal information to:

• Process and confirm your bookings
• Communicate with you about your reservation
• Send booking confirmations and updates via email
• Provide customer support
• Improve our services and website functionality
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Stripe for payment processing, email service providers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at giorgos8956@gmail.com

7. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.